NOC Intelligence
AI-powered network operations software for broadband providers. Ingest alerts from your existing monitoring stack, triage incidents automatically, and get plain-English summaries with remediation steps - without replacing the tools your team already knows.
Your NOC Is Drowning in Alerts
NOC engineers at broadband providers spend hours each shift manually reading alert floods, cross-referencing logs, and writing incident notes. Critical faults get buried. MTTR climbs. Engineers burn out. The tools are not the problem - the volume is.
Alert Fatigue
Hundreds of alerts per shift with no prioritisation layer.
Manual Triage
Engineers copy-paste logs into tickets by hand.
No Audit Trail
Incident summaries written from memory, inconsistent and incomplete.
Triage in Seconds, Not Hours
Ingest
Paste a log dump, forward an alert webhook, or connect your NMS directly. NOC Intelligence accepts raw input from Zabbix, Grafana, Nagios, and LibreNMS.
Analyse
The AI engine identifies fault patterns, correlates related alerts, and determines probable root cause using broadband network context.
Report
Receive a plain-English incident summary with severity rating, affected services, probable cause, and recommended remediation steps - ready to paste into your ticket system.
Works With Your Existing Stack
Zabbix
Full alert ingestion via webhook or API. No agent required.
Grafana
Alert rule forwarding via webhook contact point. Works with Grafana Cloud and self-hosted.
Nagios
Compatible with Nagios Core and XI via event handler scripts.
LibreNMS
Alert transport integration. Pulls device context automatically.
Cacti
Historical bandwidth and traffic graphing via SNMP polling. NOC Intelligence reads Cacti RRD data to provide traffic context alongside alert triage.
MRTG
Multi Router Traffic Grapher integration for legacy ISP environments. Pulls historical throughput data to contextualise active incidents.
Cacti and MRTG provide historical traffic context alongside active alert triage. Additional integrations available on request. DOCSIS and proprietary MSO systems supported under enterprise plan.
Built for Broadband Operations
AI Triage Engine
Analyses alert payloads and log dumps in under 60 seconds. Identifies fault type, affected layer, and probable cause without manual input.
Plain-English Summaries
Generates structured incident summaries ready for ticket creation. No engineer needs to write notes from memory again.
Severity Classification
Automatically rates incidents P1 through P4 based on service impact scope. Escalation recommendations included in every report.
Audit-Ready Reports
Every triage produces a timestamped, exportable report. PDF output for compliance documentation and post-incident review.
Multi-Tenant
Each ISP client operates in a fully isolated tenant. Separate data, separate configurations, separate API keys.
Remediation Playbooks
Common broadband fault patterns come with suggested remediation steps. Build and save custom playbooks for your network.
Pricing Built Around Your Operation
Every broadband operation is different. NOC Intelligence pricing is based on your team size, triage volume, and integration requirements. We do not publish fixed tiers because we do not think you should pay for capacity you do not need.
Team Size
Pricing scales with the number of engineers actively using the platform. No per-seat surprises.
Triage Volume
Based on monthly triage request volume. Starter, growth, and high-volume bands available.
Integrations
Core NMS integrations included. Enterprise MSO and DOCSIS integrations scoped separately.
14-day free trial included. No credit card required to start.
Ready to Cut Your MTTR?
NOC Intelligence is currently in early access. Request your trial and be among the first broadband operators to deploy AI-powered triage.